From a hairline crack to a fully soaked crawl space, our Matthews crew has seen it and fixed it. No guesswork, no scare tactics — just a clear plan and a fair price.
Licensed & insured in NC · 24/7 dispatch
We built Halo Water Proofing around a simple promise: show up when we say, tell you the truth about what's wrong, and fix it so it stays fixed.
We don't run a bidding war between crews. The Matthews technician who inspects your property is the same one who does the repair, start to finish.
We've worked on foundations from decades-old Matthews homes to brand-new builds still settling into their soil, so whatever your basement is dealing with, we've likely seen a version of it nearby.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Water problems build slowly before they become emergencies. These are the clues our Matthews crews hear about most.
A musty smell usually means moisture is already moving through your Matthews basement, even if the floor looks bone dry.
Small cracks in a Matthews foundation rarely stay small — seasonal ground movement tends to widen them over time.
It's easy to mistake efflorescence for harmless dust, but it actually signals active moisture movement.
If your pump only shuts off for a few minutes at a time, it's worth having it checked before it fails outright.
This is one sign we tell Matthews customers never to wait on — wall movement tends to progress, not resolve on its own.
Flooring that's cupping near an exterior wall often traces straight back to a basement moisture issue below.
Whatever's going on with your Matthews property, chances are we've already fixed something similar nearby this month.
Storm season keeps our Matthews emergency line busy — active flooding always jumps ahead of routine inspections in the queue.
Get Emergency Help →Not every crack means a structural problem, but every crack deserves a real look. We'll tell you which kind yours is.
Ask About Crack Repair →Most Matthews pump failures happen during the exact storms that need them most, which is exactly why battery backup matters.
Book a Pump Check →Some Matthews properties need both systems working together — we'll say so honestly instead of selling just one.
Talk Drainage Options →Older Matthews homes with vented crawl spaces see the biggest swings in seasonal humidity — encapsulation closes that off for good.
Get a Crawl Space Quote →We can phase larger Matthews commercial projects around business hours or tenant schedules so operations keep running.
Request a Commercial Quote →No pressure, no scripts — just what actually happens once you call +1-866-476-1348.
We figure out fast whether this needs an emergency dispatch or a scheduled inspection.
A Matthews technician walks the property, checks the foundation and drainage, and explains what's found in plain language.
No verbal number that quietly grows once the truck pulls up — the written quote is the final word.
Our crew completes the repair, cleans up, and walks you through the warranty on what was installed.
Plenty of companies advertise Waterproofing in Matthews — here's what actually separates the ones worth calling from the ones that aren't.
We quote the job in writing after seeing it in person, so there's no surprise on the final invoice.
We're not routing your call through a national center — the person who answers is close by.
Warranty terms are explained in plain language before you sign, with no fine-print surprises later.
We'd rather earn a repeat Matthews customer with an honest fix than push a system you don't need.
We photograph the damage and provide a written scope your insurance adjuster can actually use.
Every Matthews job reflects on the next referral, so we treat each one like it matters.
"Called during a storm and had a tech at my door within two hours. Explained everything before touching anything — basement's been dry since."
"Fair price, on time, cleaned up after. Wish every contractor worked this way."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Straightforward commercial quote, professional crew, no back and forth."
"French drain install took two days exactly as quoted, and the yard looked better than before."
"First contractor who actually explained where the water was coming from instead of just quoting a number."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
Every Matthews technician we send is background-checked and trained on the systems we install, so the crew that inspects your property is the same one that fixes it.
📞 +1-866-476-1348Our Matthews coverage spans the full metro area, residential and commercial alike.
Coverage in Matthews includes 28105 28106 28104 and neighboring communities — if you're just outside that list, call anyway, since we often extend service case by case.
The map below shows our general Matthews coverage area. Call +1-866-476-1348 to confirm service at your exact address.
The longer water sits against your foundation, the more it costs to fix. Our Matthews line is open right now.
📞 Call +1-866-476-1348 — Matthews 24/7 Line