Halo Water Proofing has been the trusted call for Basement Waterproofing across Matthews because we answer the phone, show up when we say, and stand behind the work.
Free, no-obligation estimates · Written pricing
Halo Water Proofing is a NC-licensed Basement Waterproofing company that treats every Matthews job like it's the only one on the schedule.
Every Matthews technician we send is background-checked and trained on the exact equipment we install — not a subcontractor picked up for the day.
We've worked on foundations from decades-old Matthews homes to brand-new builds still settling into their soil, so whatever your basement is dealing with, we've likely seen a version of it nearby.
Talk to a real Matthews technician today, not an automated queue. We'll explain what's going on and get you scheduled.
📞 +1-866-476-1348Most Matthews calls didn't start with a flood — they started with one of these small signs weeks or months earlier.
Odor is often the very first clue Matthews homeowners notice, well before any water is visible.
Small cracks in a Matthews foundation rarely stay small — seasonal ground movement tends to widen them over time.
It's easy to mistake efflorescence for harmless dust, but it actually signals active moisture movement.
If your pump only shuts off for a few minutes at a time, it's worth having it checked before it fails outright.
This is one sign we tell Matthews customers never to wait on — wall movement tends to progress, not resolve on its own.
Flooring that's cupping near an exterior wall often traces straight back to a basement moisture issue below.
No two Matthews basements are the same — soil type, age of the home, water table. We match the fix to your actual problem.
When water shows up fast, we move fast — extraction, drying equipment, and a plan to stop it from happening again.
Get Emergency Help →Seasonal ground movement in Matthews tends to widen existing cracks over time, so sealing early usually costs less than waiting.
Ask About Crack Repair →Most Matthews pump failures happen during the exact storms that need them most, which is exactly why battery backup matters.
Book a Pump Check →An interior drain tile system routes water to a sump pump before it reaches your Matthews basement floor at all.
Talk Drainage Options →Older Matthews homes with vented crawl spaces see the biggest swings in seasonal humidity — encapsulation closes that off for good.
Get a Crawl Space Quote →We handle below-grade waterproofing for Matthews property managers and business owners, scheduled around your operating hours to limit disruption.
Request a Commercial Quote →Here's exactly what Matthews customers can expect from first call to final walkthrough.
We figure out fast whether this needs an emergency dispatch or a scheduled inspection.
A Matthews technician walks the property, checks the foundation and drainage, and explains what's found in plain language.
The number you approve is the number you're billed — no change orders once the crew shows up.
Our crew completes the repair, cleans up, and walks you through the warranty on what was installed.
We've heard every Matthews horror story about contractors who disappear mid-job or pad the invoice. Here's how we do it differently.
There's no verbal quote that grows once the crew shows up — the written estimate is final.
We're not routing your call through a national center — the person who answers is close by.
If a covered repair fails, we come back and fix it. That's part of the contract, not just a promise.
Our technicians are trained to diagnose accurately, not to upsell — that changes the advice you actually get.
We can supply the documentation most carriers ask for before approving a Matthews claim.
Word of mouth is still how most Matthews customers find us, which keeps our standards high.
"Called during a storm and had a tech at my door within two hours. Explained everything before touching anything — basement's been dry since."
"Fair price, on time, cleaned up after. Wish every contractor worked this way."
"Crawl space smelled bad for years. After encapsulation, the smell upstairs is completely gone."
"Handled waterproofing for our parking structure with minimal disruption to tenants and stuck to the schedule."
"Expected a huge bill for three cracks, only one actually needed injection. Appreciated the honesty."
"First contractor who actually explained where the water was coming from instead of just quoting a number."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
Every Matthews technician we send is background-checked and trained on the systems we install, so the crew that inspects your property is the same one that fixes it.
📞 +1-866-476-1348Whether you're in an older, established part of Matthews or a newer subdivision still settling, we've likely already worked on a foundation like yours nearby.
Coverage in Matthews includes 28105 28106 28104 and neighboring communities — if you're just outside that list, call anyway, since we often extend service case by case.
Use the map as a guide to our Matthews service radius — a quick call confirms specifics.
The longer water sits against your foundation, the more it costs to fix. Our Matthews line is open right now.
📞 Call +1-866-476-1348 — Matthews 24/7 Line