Halo Water Proofing has been the trusted call for Emergency Waterproofing across Matthews because we answer the phone, show up when we say, and stand behind the work.
Licensed & insured in NC · 24/7 dispatch
Halo Water Proofing started small in the Matthews area and grew because customers kept referring us to their neighbors — that's still how most of our work comes in today.
Every Matthews technician we send is background-checked and trained on the exact equipment we install — not a subcontractor picked up for the day.
Our Matthews crew leads carry years of hands-on repair experience, not just sales training — which is why the advice you get on-site tends to match what actually needs fixing.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Water problems build slowly before they become emergencies. These are the clues our Matthews crews hear about most.
If the basement smells damp no matter the season, water is likely finding a way in somewhere you can't see.
Stair-step cracking in block foundations is one of the most common early signs our Matthews crews see.
It's easy to mistake efflorescence for harmless dust, but it actually signals active moisture movement.
If your pump only shuts off for a few minutes at a time, it's worth having it checked before it fails outright.
If a foundation wall looks like it's curving inward, that's beyond a simple patch and needs a real assessment.
Peeling paint near the floor upstairs is one of the last signs Matthews homeowners connect to a basement problem.
No two Matthews basements are the same — soil type, age of the home, water table. We match the fix to your actual problem.
When water shows up fast, we move fast — extraction, drying equipment, and a plan to stop it from happening again.
Get Emergency Help →Seasonal ground movement in Matthews tends to widen existing cracks over time, so sealing early usually costs less than waiting.
Ask About Crack Repair →Already have a pump that's struggling? We'll test it honestly and tell you whether it needs replacing or just a tune-up.
Book a Pump Check →For yards fighting bad grading, an exterior French drain intercepts water before it ever touches the foundation wall.
Talk Drainage Options →Older Matthews homes with vented crawl spaces see the biggest swings in seasonal humidity — encapsulation closes that off for good.
Get a Crawl Space Quote →We handle below-grade waterproofing for Matthews property managers and business owners, scheduled around your operating hours to limit disruption.
Request a Commercial Quote →Here's exactly what Matthews customers can expect from first call to final walkthrough.
You'll talk to a person, not a script — enough of a conversation to know what to expect before anyone shows up.
A Matthews technician walks the property, checks the foundation and drainage, and explains what's found in plain language.
The number you approve is the number you're billed — no change orders once the crew shows up.
Our crew completes the repair, cleans up, and walks you through the warranty on what was installed.
We've heard every Matthews horror story about contractors who disappear mid-job or pad the invoice. Here's how we do it differently.
We quote the job in writing after seeing it in person, so there's no surprise on the final invoice.
Our crews stage locally near Matthews, which is why most emergency calls get a technician on-site in under two hours.
Our major repairs come with written, transferable warranties — useful if you sell the Matthews property later.
If your Matthews basement just needs a small crack seal instead of a full system, that's exactly what we'll tell you.
We photograph the damage and provide a written scope your insurance adjuster can actually use.
Our trucks are recognizable around Matthews — we don't cut corners on jobs our neighbors will see.
"Called during a storm and had a tech at my door within two hours. Explained everything before touching anything — basement's been dry since."
"Got three quotes for a crack repair. This was the only company that actually explained why the crack was happening instead of just naming a price."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Handled waterproofing for our parking structure with minimal disruption to tenants and stuck to the schedule."
"French drain install took two days exactly as quoted, and the yard looked better than before."
"Insurance claim was stressful until they stepped in with photos and a written scope. Approved within a week."
"Sump pump inspection was thorough and they didn't try to sell me a new one when mine just needed a part replaced."
We back our Matthews work with real, transferable warranties because we plan to be here long after the job is done, not just for the one visit.
📞 +1-866-476-1348Our Matthews coverage spans the full metro area, residential and commercial alike.
Coverage in Matthews includes 28105 28106 28104 and neighboring communities — if you're just outside that list, call anyway, since we often extend service case by case.
The map below shows our general Matthews coverage area. Call +1-866-476-1348 to confirm service at your exact address.
The longer water sits against your foundation, the more it costs to fix. Our Matthews line is open right now.
📞 Call +1-866-476-1348 — Matthews 24/7 Line